Customer Service

Safestore Delivers Consistent Training across 100 + Stores

Pune (IN), October 2016 - The UK’s largest and Europe’s second-largest provider of self- storage solutions, Safestore, trusts UpsideLMS to deliver consistent training to its new recruits and existing employees.

With its HQ in the UK, where it has over 100 stores including two business centres, and 25 stores in Europe, Safestore helps over 43,700 customers to safely store the things they love, including personal and business effects. To these customers, Safestore offers the lowest price guarantee, a widespread network of secure storage locations, and five-star customer service. This highly rated customer service is a result of Safestore's staff training, which is now being done through UpsideLMS, the best value SaaS learning management system.

Reliable, responsive, and cost and time efficient,  UpsideLMS enables Safestore to create customised training programs as per its learner roles and business processes. Being fully multi-device responsive on the learner side, UpsideLMS ensures that the learning experience is consistent and seamless for all its learners, irrespective of their place or time.

Speaking about Safestore's experience using UpsideLMS and working with its team, Phil Fryer, Head of IT at Safestore, says, "I have been pleasantly surprised with the speed and ease of deployment. The quality of Upside's project management and implementation team made the geographic distance between us a non-issue. The system has been rock solid since launch and has allowed us to concentrate on the quality and content of the courses."